HOW CAN WE HELP?

In-App Chat

Best for transaction issues.
Avg Wait: 5 mins.

Email Us

For account access issues.
Avg Wait: 24 hrs.

Frequently Asked Questions

How long do bank transfers take? +

If you transfer from Republic Bank to our Republic account, it is instant (or within minutes). Cross-bank transfers (e.g., Republic to our Co-op account) take 1 business day. Always transfer to the Swipe account that matches your bank for instant speed.

Is my money safe? +

Yes. Your funds are held in regulated custodial accounts at Grenada Co-operative Bank. We use bank-grade encryption to protect your data.

Are there fees? +

Sending money to friends is free. Paying merchants is free. There is a small 1% fee for "Instant Cash Out" back to your bank account, or you can choose "Standard Cash Out" (1-2 days) for free.